Yes, please do not hesitate to contact us with your graphic design. We will prepare an individual offer.
Yes, we ship to the US, Canada, all of Europe, and many other countries around the world. If you put your order into the Cart, just select your country from the list (see picture No.1 below). If your country is not there, please contact us, we will check the shipping conditions, and add it to our list.
It depends on the country. Usually, the shipping costs 4,9 EUR for a package of 100 g. The shipping also depends on the weight of the package, you can see the shipping cost once you put all the goods you wish to purchase into the Cart and fill in your country. Then the e-shop will calculate the exact shipping cost before your payment. (see picture No.1 below)
The delivery time also depends on the country. Usually, the delivery time to Europe is about 1 week, to the US or Canada it is about 3 weeks.
Yes, it is possible to pay by card, PayPal or bank transfer. (see picture No.1 below)
Picture No.1 - Delivery details
Sometimes the connection between our e-shop and payment gate can fail. Please, don't worry. No technology is perfect, there can be some updates that are causing the problem.
If you are not sure if the payment was successful, please wait, we will contact you via e-mail (please check your Spam/Promo folders). If you are sure the payment failed, just wait and try to make your order again the next day.
The behaviour of the materials we use (bioplastic) and its degradation is similar to ordinary plastics. PLA is a little bit harder and therefore more durable (similarly as hardwood, for example oak).
The "bio" of the plastic means that it is biodegradable, however it only degrades in compost, not during your workshop :)
Our tools are intended for hobby use. (They are not made of stainless steel.)
If you use them according to the instruction manual, they will last for many years.
These tools are very similar to wooden tools in the way they react to clay. For best results use them on almost leather hard clay. If you need to stamp into wetter clay we recommend that the stamps be slightly oiled, a few drops of vegetable oil on a sponge is enough. Or you can lightly dust them with cornstarch before stamping. Alternatively, stamp over plastic wrap or a cloth, you can get some interesting edge effects this way.
When cleaning the stamps we recommend washing them briefly in warm water (max 50°C) and then rinsing them under running water using a sponge or non-metallic brush to clear away any clay residue. Shake off any excess water and dry on a towel.
DO NOT WASH THE STAMPS IN A DISHWASHER!
For easy usage and handy storage in the studio, use the wooden rod (1 included in each pack). Buy extra rods (8 mm diameter) in our e-shop, singles, or packs of 10 for better value. Store them upside down in a mug so they are always on hand.
Extra rods are available in our e-shop either as singles or packs of 10 for extra value. Alternatively, you can purchase any softwood 8 mm rods and use those. If you have any difficulty inserting your rod try 'screwing' it into the stamp holder or roll 1cm of the rod on a table edge to slightly compress it. This should make it fit more easily.
Our tools are suitable for use with clay, polymer clay, modurite, and many other similar products. Fine patterns work best on fine clay and larger patterns for coarser clay. When using an oil-based clay, eg. Plastelin, consider stamping using a plastic film to make the cleaning of the stamps easier.
Our stamps can also be used, to a limited extent, on wet leather.
To avoid damaging the stamps, use only manual pressure, avoid using a press or vice. At present we are working on an alternative product that has increased mechanical resistance. If you're interested in this technique, please do not hesitate to contact us.
Reliéf tools are usable (to a limited extent) even for pressing into wet leather. To avoid damaging the dies, press them manually, gently, without using a press, vise, or similar mechanical tools.
For pressing into leather we are working on making special, low-handed presses with increased mechanical resistance. If you are interested in this technique, do not hesitate to contact us.
Our products are not officially certified for food contact. However, no adverse effects on human health are expected to appear under normal conditions of usage of the material from which our stamps are made, the mixture is biologically inert.
Many people use our products to decorate cookies dough, etc. However, this is at your own risk. Please, examine in detail the documents published by the material manufacturer: https://www.filament-pm.com/filament-1-75-pla-silver-2-kg/p170
Safety data-sheet, Directive RoHS.